Incidents | ScormHero Incidents reported on status page for ScormHero https://scormhero.betteruptime.com/ en Service Degradation – Course Conversion https://scormhero.betteruptime.com/incident/747120 Mon, 20 Oct 2025 09:33:00 -0000 https://scormhero.betteruptime.com/incident/747120#693b11a75110911f7d9bfcd30cbb444b4a927cb6551acb089e0d200e62e79109 We are currently experiencing elevated error rates during course conversions due to an issue with a third-party infrastructure provider. Our team is monitoring the situation and working on mitigation steps. sls.scormhero.com recovered https://scormhero.betteruptime.com/ Mon, 20 Oct 2025 09:24:27 +0000 https://scormhero.betteruptime.com/#ab683a49c90f3c6a8f1754f37e5a62e207920698516b9a5c7fc9263212ec2f87 sls.scormhero.com recovered sls.scormhero.com went down https://scormhero.betteruptime.com/ Mon, 20 Oct 2025 07:44:40 +0000 https://scormhero.betteruptime.com/#ab683a49c90f3c6a8f1754f37e5a62e207920698516b9a5c7fc9263212ec2f87 sls.scormhero.com went down Authentication is unavailable https://scormhero.betteruptime.com/incident/601891 Thu, 12 Jun 2025 18:47:00 -0000 https://scormhero.betteruptime.com/incident/601891#b3235c49fd0fcba78a738eb10707a38bbac56d06840bcc73aa89f10172a42e5c We are currently experiencing issues with our login system due to an ongoing outage with Firebase Authentication, our third-party authentication provider. As a result, some users may be unable to sign in or may experience account access issues. Our team is actively monitoring Firebase’s status and working to restore normal functionality as soon as possible. We’ll post updates here as more information becomes available. Authentication is unavailable https://scormhero.betteruptime.com/incident/601891 Thu, 12 Jun 2025 18:47:00 -0000 https://scormhero.betteruptime.com/incident/601891#b3235c49fd0fcba78a738eb10707a38bbac56d06840bcc73aa89f10172a42e5c We are currently experiencing issues with our login system due to an ongoing outage with Firebase Authentication, our third-party authentication provider. As a result, some users may be unable to sign in or may experience account access issues. Our team is actively monitoring Firebase’s status and working to restore normal functionality as soon as possible. We’ll post updates here as more information becomes available. Authentication is unavailable https://scormhero.betteruptime.com/incident/601891 Thu, 12 Jun 2025 18:47:00 -0000 https://scormhero.betteruptime.com/incident/601891#b3235c49fd0fcba78a738eb10707a38bbac56d06840bcc73aa89f10172a42e5c We are currently experiencing issues with our login system due to an ongoing outage with Firebase Authentication, our third-party authentication provider. As a result, some users may be unable to sign in or may experience account access issues. Our team is actively monitoring Firebase’s status and working to restore normal functionality as soon as possible. We’ll post updates here as more information becomes available.